The primary method of providing Support to our users is via Email – please send your questions to firstname.lastname@example.org. Please allow 24 hours for a response – we do our best to get to your question as quickly as we can. Support is generally available Monday through Saturday.
If you have just received your node there will be a contact card in the box – this includes the Support phone #. We try to prioritize support for new ClearNodes just coming on-line. Please note: because of the volume of spam or “robo-calls” we do not answer incoming calls, you MUST leave a message WITH A BREIF DESCRIPTION – we will get back to you as promptly as is humanly possible. Please do NOT send text (SMS) messages to the Support phone # – you will NOT get a response.
73 … Gerry.